S and S Scaling

Capture - Nurture - Close & Repeat

with:

"The Engagement Engine"

A combination of both acquisition & monetization processes structured to make the most out of the hard work your business is currently doing.

Our system is designed specifically for ANY business that:

1. Receives inbound calls

3. Delivers or provides a specific service

2. Sets or schedules time slots

4. Has an existing client/customer list

If your business is ready to:

1.Capture more prospects

3. Rank Higher on search results

2. Lower no-shows and cancellations

4. Increase your customer lifetime value

You're in the right place!

We invite you to experience our services firsthand and discover the support that we have to offer you, to help your business grow ...

ALL AT NO COST TO YOU FOR

21 DAYS!

Want to see what we can do for you in 21 days?Press this button and let's get started

The trial offers 4 services that all can be easily integrated into your day to day operations

If you choose to only test 2 or 3 services out instead of all 4 ... we can do that as well.

services can be added or removed to fit business needs when necessary

Here's a brief breakdown of what's included in the 21 Day Trial

"The Engagement Engine" includes:

1. "Missed Call Text Back"

Statistics show that around 60% of calls made to local or small businesses go unanswered.

This service will ensure that those calls get responded to.

Instead of letting potential clients/customers go to your cheaper, less talented competition because you couldn't reach their call in time while you were out working and delivering greatness, we automatically capture the prospects attention with an SMS message that our system sends out momentarily after the call is missed.

Want to see what it looks like?

Call: (484) 917-0634

No one will answer, this number is strictly used to demonstrate the service "Missed Call Text Back".

As calls are being missed, our system will strategically respond to your callers with specific, conditional messaging based upon:

the number of times the callers call has been missed

hours of business operations

if the caller is already a known contact

The main priority is to capture the callers attention and direct them to a destination for your business to nurture the caller into becoming a client/customer through your calendar and/or to deliver them with an immediate reach out by you or your staff depending on the time of the call.

2. "Calendar + Appt. Reminder Sequence"

The number one focus here is to keep your prospect intrigued all the way up until the scheduled time in efforts of improving your show rate as well as to prevent someone from wandering off and finding another establishment to go to.

Unfortunately, nowadays a lot of people have issues simply showing up to their job ...

so they can make money ... you can't blame yourself when someone no-shows your appointment, but what you can do is consistently provide them with reasons why it's in their best interest to show up and not miss out.

As appointments for your service are being booked and calls are being scheduled in your calendar, reminder sequences will automatically begin and messaging will include:

uncommon knowledge involving your service

results and value you plan to provide

appreciation and gratitude

history surrounding your business

testimonials and client/customer success stories

Once the service is completed, it's time to receive some feedback.

3. "Reputation Management"

This is a system in place designed to get you the reviews you worked hard for.

The more reviews your business gets, the more recognition as well as acknowledgement you receive from the search engines, which ultimately increases your "search ranking".

As a result, when your service, profession, or market is being searched for by someone in need, your business will be one of the first choices (over time) to generate which increases organic traffic and decreases your customer acquisition cost as sales are being closed through this process.

After your service has been provided and you've acquired a happy client/customer, a simple thank you email will be sent out including a request for your business to receive a review.

We have various methods to increase the potential of someone leaving a review BUT we have no way of persuading someone into leaving a specific review as that would be violating guidelines set in place that restrict that kind of action.

A few methods we can utilize include:

entry to win small giveaways to all who interact, no one is excluded (we provide giveaway)

referral program (with your agreement)

communication on how reviews impact the growth of your business

Once individuals interact and leave reviews, they will continue through "The Engagement Engine" and move on to the "Database Re-Activation" stage.

4. "Database Re-Activation"

The fastest way to generate revenue is by reaching out to those who already showed interest and previously purchased.

This strategy is an ultra-specific, very targeted message marketing campaign directed at your client/customer list.

"Database Re-Activation is used to deliver communication to clients/customers and even contacts who didn't purchase, that your business is upgrading and updating services, launching new products, or rolling out discounts and deals.

perfect around holidays

great way to boost end of quarter sales

ideal to use with those who leave strong reviews

This strategy alone will be a sure way to increase your customer lifetime value and is extremely cost-effective as we are utilizing the contacts your business has already acquired.

The methods are simple, but strategic all in their own right ...

when all four are working together, they create a support system intended to optimize both your acquisition tactics as well as your monetization methods.

How everything works:

As individuals are going through "The Engagement Engine", whether they enter through "Missed Call Text Back", "Calendar +Appt. Reminder", "Reputation Management", or "Database Re-Activation", there are many different technical intricacies in place designed to track, manage, and tag said individuals as they are progressing through one stage to the next.

For example, when someone books an appointment they will be "tagged" in our system with "appt. booked".

After the service is completed and a review request is sent out, if the individual receiving the request decides to take action and leave a strong review, that individual will again be "tagged" with "5 Star Review" providing us with the awareness that this client/customer:

1. Booked an appt. through our system

2. Left a review through our system

This allows us to identify this individual as someone who has a higher chance of purchasing again based upon their previous actions we've observed, making it clear to us that they would be ideal to move into the "Database Re-Activation" stage.

Other individuals who go through the missed call, appt. booking, or review stage will also be transferred over to "database re-activation but they will receive different messaging than those who are more interactive with our messaging and whose expressed a strong interest in your business through segmentation and conditional logic that's built into these services.

The "tagging" method is also beneficial to showing you "the business owner" the effect of these services as you can easily identify how many individuals are at what stage of the system and how receptive individuals are to the messaging being delivered.

With that being said, there are many other scenarios and a wide variety of capabilities to be utilized that will optimize the success of "The Engagement Engine."

Yes, this all may sound complex and complicated luckily, that's what we're here for.

Side note:

In order to perform these services we will need to create a personalized account for your business using your business information under our CRM software.

This will allow all messaging methods to reflect as if you the business owner or one of your staff members are the ones who are communicating with the recipients.

As your account is created, you're provided with all login information granting you access to see all of the moving parts that are taking place. There is a mobile app for easy access as well a desktop version that will provide you with much more awareness.

The success of these strategies do not require excessive effort on your behalf but we do need a few things to get everything started and can be discussed in detail over a call but here's a brief breakdown:

-we need your business to be legally established

-we need you to be willing to share some business information for the account set up

-we need a client/customer list

-we need a destination to send reviews

-we need a domain/subdomain or the agreement for us to create a dedicated domain for your account to perform these services

Interested?

If so, fill out this form below to select if you would like to test out the full plan or if you would rather go with a modified version of only 3, 2, or 1 of the services included from

"The Engagement Engine" package.

Once your form is submitted, we'll be in contact.

During the fifteen days you're never charged a penny

If you choose to continue with our services after the 21 days the exchanging of money is only for the services being completed, there is no charge to you for opening the account

Just a heads up, the monthly pricing is listed below. This payment is only necessary when you're choosing to continue past the fifteen day trial.

$497/m for the total package or $4,970 for a year with two months free

$397/m for 3 services or $3,970 for a year with two months free

$297/m for 2 services or $2,970 for a year with two months free

All messaging will:

be personalized to your business; this is not a copy & paste system

reflect as if you as the business owner is communicating with your audience

be strategically timed and not overwhelming to consume

You will be notified when:

any call is missed and our missed call text back responds to your lead

any appointment is booked as well as if any lead is responding to the communication

any review is left by your loyal customer/clients and what the quality of the review is

Each strategy is:

A2P10DLC verified and approved

compliant and follows platform specific guidelines

brand centered and KPI focused

You can expect results:

quickly

over a short time frame

over a long time frame

Updates to strategies and messaging can be executed upon your request at any time.

We will also be updating, tweaking, and changing the messaging of the strategies as we monitor KPIs through testing and tracking efforts.

Communication of any update will be discussed before and after the changes occur.

The trial begins once the services begin to be executed, not during the set up stage which varies (1-3 days) depending on the services requested.

For the most part, "E-Mail Marketing" will be the backbone of "The Engagement Engine".

How will these E-Mail marketing strategies scale my business?

E-Mail marketing is the number one communication method to utilize in efforts of both increasing the likelihood that the recipient will purchase in the future and simply, increasing the likelihood that they purchase now

The general ROI ranges between $36-$44 dollars depending on the source conducting studies.

Research shows, 71% of consumers prefer promotion based communication from businesses to be done via "E-Mail".

61% of people check their email multiple times per day

20% of people check their email multiple times per hour

E-Mail is uniform across all age groups in terms of usage & consumption

84% of people in the age group 65+ use email

90% of people in the age group 45-64 use email

93% of people in the age group 25-44 use email

90% of people in the age group 15-24 use email

Of course, not everyone worships emails and there will always be someone that unsubscribes ... but, it's normal and that's ok.

With the aim of securing and protecting domain reputation, it's a good thing to let people unsubscribe versus keeping them on the list, just to watch deliver-ability go down.

In closing, we have more to discuss and a lot of success to achieve!

Request Trial FILL THIS FORM OUT

P.S. if "Missed Call Text Back" sounds good but your business is need of something extra, we have something special you might be interested in.

This package is offered as a fifteen day trial in hopes of a long term business relationship being fostered. This trial period provides us both with the insight as to if we would be a good fit, as well as an opportunity to measure how beneficial our services can be of support to your businesses growth.

Capture - Nurture - Close & Repeat

with:

"The Engagement Engine"

A combination of both acquisition & monetization services structured to make the most out of the hard work your business is currently doing.

Our system is designed specifically for ANY business that:

1. Receives inbound calls

2. Sets or schedules time slots

3. Delivers or provides a specific service

and

4. Has an existing client/customer list

If your business is ready to:

1. Capture more prospects

2. Lower no-shows and cancellations

3. Rank higher on search results

and

4. Increase your customer lifetime value

You're in the right place!

We invite you to experience our services firsthand and discover the support that we have to offer you, to help your business grow ...

ALL AT NO COST TO YOU FOR 21 DAYS!

Want to see what we can do for you in 21 days?Press this button and let's get started

The trial offers 4 services that all can be easily integrated into your day to day operations

If you choose to only test 1, 2, or 3 services out instead of all 4 ... we can do that as well.

*Services can be added or removed to fit business needs when necessary*

Here's a brief breakdown of what's included in the 21 Day Trial

"The Engagement Engine" includes:

1. "Missed Call Text Back"

Statistics show that around 60% of calls made to local or small businesses go unanswered.

This service will ensure those calls get responded to.

Instead of letting potential clients/customers go to your cheaper, less talented competition because you couldn't reach their call in time while you were out working and delivering greatness, we automatically capture the prospects attention with an SMS message that our system sends out momentarily after the call is missed.

As calls are being missed, our system will strategically respond to your callers with specific, conditional messaging based upon:

the number of times the callers call has been missed

hours of business operations

if the caller is already a known contact

The main priority is to capture the callers attention and direct them to a destination for your business to be able to nurture the caller into becoming a client/customer through your calendar, and/or to deliver them with an immediate reach out by you or your staff depending on the time of the call.

Do you know how much $$$ you're missing out on due to missing calls?

Find out right here!

ROI Calculator

Missed Call Text Back

ROI Calculator

Average Client Value: Missed Calls Per Month: Average Close Rate (%):

Results:

Monthly $$$ Left on Table:

We Charge $297/month:

ROI:

This calculator has our price of 2 services per month of $297.00 calculated into the equation to determine the ROI of integrating

"Missed Call Text Back" and one other service of your choice into your operations.

Want to see what MCTB looks like?

Call: (484) 917-0634

No one will answer, this number is strictly used to demonstrate the service

"Missed Call Text Back".

2. "Calendar + Appt. Reminder Sequence"

The number one focus is to keep your prospect intrigued all the way up until the scheduled time in efforts of improving your show rate as well as to prevent someone from wandering off and finding another establishment to go to.

Unfortunately, now a days a lot of people have issues simply showing up to their job ...

As appointments for your service are being booked and calls are being scheduled in your calendar, reminder sequences will automatically begin and messaging will include:

uncommon knowledge involving your service

results and value you plan to provide

appreciation and gratitude

history surrounding your business

testimonials and client/customer success stories

Once the service is completed, it's time to receive some feedback.

3. "Reputation Management"

This is a system in place designed to get you the reviews you worked hard for.

The more reviews your business gets, the more recognition as well as acknowledgement you receive from the search engines, which ultimately increases your

"search ranking".

After your service has been provided and you've acquired a happy client/customer, a simple thank you email will be sent out including a request for your business to receive a review.

We have various methods to increase the potential of someone leaving a review when those methods are utilized BUT we have no way of persuading someone into leaving a specific review as that would be violating guidelines set in place that restrict that kind of action.

A few methods we can utilize include:

entry to win small giveaways to all who interact, no one is excluded (we provide giveaway)

referral program (with your agreement)

communication on how reviews impact the growth of your business

Once individuals interact and leave reviews, they will continue through "The Engagement Engine" and move on to the "Database Re-Activation" stage.

4. "Database Re-Activation"

The fastest way to generate revenue is by reaching out to those who already showed interest and previously purchased.

This strategy is an ultra-specific, very targeted message marketing campaign directed at your client/customer list.

"Database Re-Activation" is used to deliver communication to clients/customers and even contacts who didn't purchase, that your business is upgrading and updating services, launching new products, or rolling out discounts and deals.

perfect around holidays

great way to boost end of quarter sales

ideal to use with those who leave strong reviews

This strategy alone will be a sure way to increase your customer lifetime value and is extremely cost-effective as we are utilizing the contacts your business already has acquired.

The methods are simple, but strategic all in their own right

...

when all four are working together, they create a support system intended to optimize both your acquisition tactics as well as your monetization methods.

How everything works:

As individuals are going through "The Engagement Engine" whether they enter the system through "Missed Call Text Back", "Calendar + Appt. Reminder", "Reputation Management", or "Database Re-Activation", there are many technical intricacies in place designed to track, manage, and tag said individuals as they are progressing through one stage to the next.

For example, when someone books an appointment they will be "tagged" in our system with "appt. booked".

1. Booked an appt. through our system

and

2. Left a strong review through our system

which ultimately allows us to identify this individual as someone to have a higher chance of purchasing again based upon their previous actions, so they are moved to "database re-activation" with a "tag" labeling them as "loyal".

Other individuals who go through the missed call, appointment booking, or review stage will still be transferred over to "database re-activation" but they will simply receive different messaging than those who express a stronger interest in your business or who are more interactive with our services through segmentation and conditional if/else logic that's built into these services.

The "tagging" method is also beneficial to showing you "the business owner" the effect of these services as you can identify how many individuals are at what stage of the system and how receptive individuals are to the messaging being delivered.

With that being said, there are many other scenarios and a wide variety of capabilities to be utilized that will optimize the success of

"The Engagement Engine."

Yes, this all may sound a bit complicated but luckily, that's what you have us for.