S and S Scaling (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you schedule a call with us through our website [www.sandsscaling.com] or related scheduling platform. Please read this policy carefully. By scheduling a call, you agree to the practices outlined herein.

1. Information We Collect

a. Personal Information:

Name:** To personalize our communication.

Email Address:** To confirm your appointment, send reminders, and follow-up communications.

Phone Number:** Optional, for direct contact or reminders.

Company Name & Details:** Optional, to understand your business context.

Additional Information:** Any other details you voluntarily provide when scheduling or communicating.

b. Usage Data:

We collect technical data about your interaction with our scheduling platform, including IP address, device type, browser type, access times, and referral sources (“Log Data”). This information helps us improve our scheduling process and user experience.

c. Cookies and Tracking Technologies:

We may use cookies and similar technologies to enhance site functionality and analyze usage patterns. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

a. To Schedule and Manage Your Call:

We use your information to confirm your appointment, send reminders, and facilitate communication related to your scheduled call.

b. To Respond to Your Inquiries:

Any information you provide may be used to respond to your questions or requests.

c. To Improve Our Services:

Usage data and cookies help us understand how users interact with our scheduling platform, enabling us to improve the experience.

d. Marketing & Follow-up (with your consent):

With your permission, we may send follow-up emails about our services, marketing offers, or updates related to your interests.

3. Sharing Your Information

a. No Sale or Trade:

We do not sell, rent, or trade your personal data.

b. Trusted Service Providers:

Your information may be shared with third-party vendors who assist with scheduling, email delivery, or website maintenance, all bound by confidentiality agreements.

c. Legal Compliance:

We may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with legal obligations, or prevent fraud or abuse.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

a. Consent & Communication:

By scheduling, you consent to receive emails related to your appointment, including confirmations and reminders.

b. Unsubscribe/Opt-Out:

You may unsubscribe from marketing emails at any time via the “unsubscribe” link in our emails or by contacting us at

[email protected]

. Transactional or appointment-related emails may still be sent.

c. Access & Deletion:

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at

[email protected]

.

6. Cookies and Analytics

Our website may use cookies to track interactions and analyze usage to improve our scheduling process. You can disable cookies via your browser settings, but this may affect site functionality.

7. Changes to This Privacy Policy

S and S Scaling reserves the right to update this Privacy Policy at any time. Changes will be posted here with an updated “Effective Date.” We recommend reviewing this policy periodically. Continued use of our scheduling platform constitutes your acceptance of any updates.

8. Legal Disclosures

GDPR (General Data Protection Regulation) Compliance:

If you are in the European Economic Area (EEA), you have rights including:

Access, rectification, or deletion of your data.

Withdrawal of consent at any time.

Data portability.

Filing a complaint with a supervisory authority.

Legal Basis for Processing:

We process your data based on your consent and our legitimate interests in providing and improving our services.

CCPA (California Consumer Privacy Act) Compliance:

If you are a California resident, you may request:

The categories of personal information we have collected.

Deletion of your data.

That we do not sell your data (we do not sell data).

To exercise these rights, contact us at

[email protected]

.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email:

[email protected]

By scheduling a call, you acknowledge that you have read, understood, and agree to this Privacy Policy.